Support

Need help with your account, have a question, or want to report a problem?

Email Support

Common Requests

• Report abuse or a fake profile: use the Report button on the member's profile inside the app — it reaches our moderation team directly. You can also email safety@munasib.org.
• Billing / Premium questions: subscriptions are managed through Google Play or the App Store — refunds and cancellations go through their support, since we never receive your payment details.
• Delete your account: see our Account Deletion page.
• Privacy questions and data requests: see our Privacy Policy or email privacy@munasib.org.

Response Time

We aim to respond within 2–3 business days.